Averos Health

Privacy Policy
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Last updated: April 26, 2026

Privacy Policy

How Averos Health collects, uses, safeguards, and governs data in annual checkup & staff operations across web, app, and API experiences.

Privacy snapshot
Effective

April 26, 2026


This policy is paired with contractual controls and your organization’s internal compliance obligations.

Purpose-limited processing

We process data to provide secure staff operations, scheduling, and reporting workflows for annual checkup programs.

Security-first handling

Administrative controls, role-based access, and account safeguards are used to reduce unauthorized access risk.

Transparency & control

Organizations can request access, correction, export, or deletion actions according to applicable laws and contractual terms.

On this page
    Overview
    Scope and roles
    Information we collect
    How we use information
    Legal bases for processing
    Sharing and disclosure
    International data transfers
    Data retention
    Security safeguards
    Cookies and similar technologies
    Your privacy rights
    Children’s privacy
    Policy updates
    Related policies
    Contact
Jump to section
Overview
Scope and roles
Information we collect
How we use information
Legal bases for processing
Sharing and disclosure
International data transfers
Data retention
Security safeguards
Cookies and similar technologies
Your privacy rights
Children’s privacy
Policy updates
Related policies
Contact

Overview

This Privacy Policy explains how Averos Health collects, uses, shares, and protects personal information when you use our websites, applications, APIs, and related services (collectively, the “Services”).

By using the Services, you acknowledge this Privacy Policy. Where required by law, we seek consent or rely on another valid legal basis before processing personal data.


Scope and roles

In many deployments, your organization acts as the data controller for operational and participant information entered into the platform, while Averos Health acts as a processor or service provider under contract.

For account administration, security logs, and direct service communications, Averos Health may act as an independent controller where required.


Information we collect

Depending on usage, we may collect:

  • Account data — name, work email, role, organization, and authentication metadata.
  • Operational data — session schedules, team assignments, questionnaire structures, and workflow status records.
  • Participant-related data — records submitted by authorized staff during screening operations, subject to your organization’s lawful basis.
  • Technical data — IP address, browser/device characteristics, timestamps, and security telemetry.
  • Support data — inquiries, issue reports, and communication history.

How we use information

  • Provide, operate, and maintain the Services.
  • Authenticate users and enforce role-based access controls.
  • Process workflow records, scheduling updates, and reporting outputs.
  • Protect platform integrity, detect abuse, and investigate incidents.
  • Respond to support requests and service notices.
  • Comply with legal obligations and enforce contractual rights.

Legal bases for processing

Where applicable (including under GDPR/UK GDPR), we rely on one or more legal bases: performance of a contract, legitimate interests, legal obligations, and consent where required.

When we rely on legitimate interests, we apply balancing assessments and safeguards proportionate to the nature of the data.


Sharing and disclosure

We do not sell personal information. We may share data with trusted subprocessors and service providers (such as cloud hosting, email delivery, and monitoring providers) under contractual controls.

We may disclose information when legally required, to protect rights/safety, or during corporate transactions (e.g., merger or acquisition), subject to confidentiality obligations.


International data transfers

If personal data is transferred across jurisdictions, we use appropriate safeguards such as contractual protections, risk assessments, and supplementary controls where required by applicable law.


Data retention

We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and maintain security audit trails.

Retention periods vary by data category, contractual requirements, and applicable regulations.


Security safeguards

We implement administrative, technical, and organizational safeguards designed to protect data against unauthorized access, disclosure, alteration, and destruction.

No system is completely risk-free. Customers and users are responsible for secure credential management, device hygiene, and local policy compliance.


Cookies and similar technologies

We may use cookies and related technologies to enable essential functionality, security, session continuity, and service analytics. Browser controls can be used to manage cookie preferences.


Your privacy rights

Depending on jurisdiction, individuals may have rights to access, correction, deletion, restriction, objection, portability, and withdrawal of consent (where consent applies).

Requests can be routed through your organization administrator or via official contact channels. We may verify identity before completing requests.


Children’s privacy

The Services are intended for organizational and professional use, not for direct use by children as a standalone consumer product. Where applicable, organizations are responsible for lawful handling of minor-related records.


Policy updates

We may update this Privacy Policy periodically to reflect legal, technical, or operational changes. The latest version date is shown above. Material changes may be communicated through service notices.


Related policies

Use of the Services is also governed by our Terms & Conditions and any organization-specific agreements in effect.

Open Terms & Conditions

Contact

For privacy questions, data requests, or incident-related concerns, contact your organization administrator or use the official contact channels published by Averos Health.

Legal notice. This document is a comprehensive privacy template for product and engineering teams. It does not constitute legal advice. Have qualified counsel review and adapt this policy for your entity, jurisdictions, and compliance requirements before production use.

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